1. Acceptance of Terms

By accessing our website at https://committedcollision.com/ or using our auto body and collision repair services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Committed Collision & Auto Body Center provides:

• Collision repair process
• Auto body repair
• Mechanical repair
• ADAS calibration
• Towing services
• Rust repair
• Paint and refinishing services
• Insurance claim assistance
• Vehicle damage assessment
• Parts procurement and installation
• Related automotive repair services

3. Service Agreements and Estimates

Estimates

• All estimates are valid for 30 days unless otherwise specified
• Estimates are based on visible damage at the time of inspection
• Additional damage discovered during repair may result in supplemental estimates
• We reserve the right to refuse service at our discretion

Work Authorization

• Written authorization is required before beginning any repair work
• Changes to authorized work require additional written approval
• Customer is responsible for all authorized work and related charges

Parts and Materials

• We use quality parts and materials appropriate for each repair
• OEM (Original Equipment Manufacturer) parts will be used when specified
• Alternative parts may be used with customer approval or insurance requirements
• Parts are warranted according to manufacturer specifications

4. Payment Terms

Payment Methods

We accept cash, check, credit cards, and insurance payments.

Payment Due

• Payment is due upon completion of services unless other arrangements are made
• Insurance deductibles are due at time of vehicle pickup
• Outstanding balances may be subject to late fees and interest charges

Lien Rights

We reserve the right to retain possession of your vehicle until full payment is received, as permitted by applicable law.

5. Insurance Claims

Insurance Coordination

• We work directly with insurance companies to facilitate claims
• Customer is ultimately responsible for all charges
• Any disputes between customer and insurance company must be resolved by the customer
• We are not responsible for insurance coverage limitations or claim denials

Deductibles and Coverage

• Customer is responsible for insurance deductibles
• Coverage limitations are between customer and insurance provider
• Additional charges beyond insurance coverage are customer’s responsibility

6. Vehicle Storage and Bailment

Storage Terms

• Vehicles are stored at customer’s risk
• Storage fees may apply for vehicles not picked up within 7 days of completion
• We are not responsible for personal items left in vehicles
• Vehicles may be moved as necessary for business operations

Limitation of Liability

• Our liability for stored vehicles is limited to reasonable care
• We are not responsible for theft, vandalism, or acts of nature
• Customer should remove all personal items before leaving vehicle

7. Warranties

Workmanship Warranty

• We warrant our workmanship for [X] months or [X] miles, whichever comes first
• Warranty covers defects in our workmanship only
• Warranty does not cover normal wear, abuse, or damage from accidents
• Warranty repairs must be performed at our facility

Parts Warranty

• Parts are warranted according to manufacturer specifications
• Warranty claims must be made promptly upon discovery
• We reserve the right to inspect warranty claims

Warranty Limitations

• Warranties are void if vehicle is modified or repaired elsewhere
• Customer must follow recommended maintenance procedures
• Warranty does not cover consequential damages

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability is limited to the amount paid for services
• We are not liable for consequential, incidental, or punitive damages
• We are not responsible for loss of use, rental car costs beyond what we provide, or other indirect damages
• These limitations apply regardless of the theory of liability

9. Website Terms

Intellectual Property

• All website content is our property or used with permission
• You may not reproduce, distribute, or modify website content without permission
• Our trademarks and logos are protected intellectual property

Website Use

• You agree to use our website only for lawful purposes
• You may not interfere with website operation or security
• We reserve the right to restrict or terminate website access

Accuracy of Information

• We strive for accuracy but do not guarantee all website information is current
• Services and pricing may change without notice
• Contact us directly for current information

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of our services
• Any false or inaccurate information you provide
• Your violation of applicable laws

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of New Hampshire, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or our services may be subject to binding arbitration, as permitted by law.

Jurisdiction

Any legal proceedings must be brought in the courts of New Hampshire.

13. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Supply chain disruptions
• Labor disputes
• Pandemics or health emergencies

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Assignment

We may assign these Terms and our rights and obligations without your consent. You may not assign your rights or obligations under these Terms without our written consent.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and us regarding our services.

17. Modifications

We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

18. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

19. Survival

Provisions that by their nature should survive termination of these Terms will survive, including but not limited to warranties, limitation of liability, and dispute resolution.

20. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Committed Collision & Auto Body Center
203 Lafayette Road, North Hampton, NH 03862
Phone: 888-985-9993
Email: info@committedcollision.com
Website: https://committedcollision.com/

21. Additional State-Specific Terms

New Hampshire Specific Provisions

[Insert any New Hampshire-specific requirements for auto body shops, lien laws, warranty requirements, etc.]

Consumer Protection Notice

[Insert any required consumer protection disclosures]

ACKNOWLEDGMENT

BY USING OUR SERVICES OR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These Terms and Conditions are designed to comply with applicable laws. For specific legal advice regarding your auto body shop operations, consult with qualified legal counsel.